According to a warning made by NSW Fair Trading, Australian Consumers should be careful of some shady removalists business in the country because many have been caught to be scamming their customers while others are receiving complaints for delivering poor services. One should make sure that they are hiring legal and reputable office removalists in Sydney in order to avoid unnecessary costs and lost belongings.
Among the many complaints there are removalists that are not careful of the clients’ belonging resulting to breakage and lost items, other did not arrive on the scheduled time while there are those who did not arrive at all.
According to Rod Stowe, the commissioner of Fair Trading, poor services provided by removalists companies could result to dissatisfaction and distress on the consumer’s side especially if there are damages or loss to their belongings and not delivering on time.
Here are some of the things consumer can do to avoid shady removalists:
- It is best to do your research before hiring a removalist. Check online if they have a website and read through the reviews left by previous customers. You can also ask for referrals from family and friends who have used the services of a removalist before. The removalist must be accredited by the AFRA or Australian Furniture Removers Association.
- Make sure to ask questions before hiring a removalist. Inquire about the total cost for your office removal, what is included, any additional costs you may have to prepare for, the duration of the move and any fees if the move is delayed and storage is required.
- Once you have all the details about your move, ask for an accurate quote and request that the company put it in writing for you to have a basis later on. The fees must be itemized and ask about charges you may have questions about.
- Once you have chosen among the list of office removalists in Sydney, get contract stating your agreement which contains that complete details of the service provided, the time and date of pickup and delivery as well as the inventory of all office furniture to be moved